Effective date: March 1, 2026
We collect information you provide directly when you create an account, use our platform, or communicate with us. This includes your name, email address, company name, job title, and any customer data you upload to the platform.
We also collect usage data automatically, including IP addresses, browser type, device information, pages visited, and actions taken within the application. This helps us improve the product and troubleshoot issues.
We use your information to provide and maintain the Jungwell platform, process transactions, send service-related communications, and improve our product. We may also use aggregated, anonymized data for analytics and benchmarking purposes.
We do not sell your personal information to third parties. We share data only with service providers who help us operate the platform (such as hosting, analytics, and email delivery), and only to the extent necessary for them to perform their services.
Jungwell uses essential cookies to maintain your session and remember your preferences. We also use analytics cookies to understand how users interact with our platform. You can manage cookie preferences through your browser settings.
We do not use third-party advertising cookies. Our analytics data is processed in aggregate and is not used to build individual user profiles for advertising purposes.
We retain your account data for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as resolving disputes.
Customer data you upload to the platform is retained according to your subscription terms. You can export or delete your customer data at any time through the platform settings.
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also have the right to object to or restrict certain processing activities. To exercise any of these rights, contact us at the address below.
For users in the European Economic Area, we process personal data on the basis of contractual necessity, legitimate interests, and consent where applicable. You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.2+) and at rest (AES-256). Access to customer data is restricted to authorized personnel on a need-to-know basis, and all access is logged and audited.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.
If you have questions about this privacy policy or our data practices, please contact us at privacy@jungwell.com.