Product updates

Changelog

Everything new in Jungwell. We ship weekly. Here are the highlights.

v0.3March 2026Latest

AI Agents & QBR Generator

  • AI Agents: autonomous task execution powered by configurable agent pipelines
  • QBR generator: one-click quarterly business review reports with AI-written narratives
  • Customer segments: dynamic grouping by ARR, health, lifecycle stage, and custom filters
  • Bulk actions: apply tags, reassign CSMs, and trigger playbooks across multiple accounts at once
v0.2February 2026

Playbooks & Automations

  • Playbooks: templated multi-step workflows for onboarding, renewal, expansion, and rescue
  • Automations: trigger-based actions that fire on health score changes, lifecycle events, and time-based rules
  • Email templates: reusable, personalized email drafts with merge fields and scheduling
  • Renewal pipeline: visual pipeline view for upcoming renewals with risk indicators and owner assignment
v0.1January 2026

Foundation

  • Dashboard: portfolio-level KPIs including ARR, NRR, health distribution, and task velocity
  • Customer management: full account profiles with contacts, notes, activity timeline, and custom fields
  • Journey mapping: visual, stage-based journey builder with milestone tracking and progress indicators
  • Health scoring: configurable, weighted health scores with automatic data inputs and trend analysis